TaxFigure Help Center

Anatomy of a chat response

Every part of a TaxFigure chat answer — confidence badge, BLUF summary, inline citations, sources panel, and follow-ups.

A TaxFigure chat response isn't just prose — it's a structured answer with a confidence signal, a bottom-line summary, inline citations, and follow-ups. This page walks through each part so you know what to trust and where to dig deeper.

While TaxFigure is working

Processing indicator with live status and elapsed time

Before the answer appears, TaxFigure shows a processing indicator in place of the response. It reports what the AI is doing right now (e.g. "Reviewing entity-specific context") along with the elapsed time, and — if the conversation is scoped to an entity — the entity badge it's drawing context from. Research-mode answers take longer than Lightning ones; the live status is how you tell it's still working.

Response header & Quick Summary

Response header with HIGH confidence badge and Quick Summary block

Every response opens with a small header bar and a Quick Summary block (a "bottom line up front" answer).

  • TaxFigure AI — sender label.
  • Timestamp — when the response finished.
  • Confidence badgeHIGH, MEDIUM, or LOW, based on how well the cited sources support the answer.

HIGH confidence means TaxFigure found clear, on-point authority. MEDIUM means the answer is well-grounded but extrapolated from related sources. LOW is a signal to verify before relying on the answer in client work.

The Quick Summary sits directly below the header. It's a 1–2 sentence "use this if that's all you need" answer. Skip the rest of the response if the summary is enough.

The body & inline citations

Body of the response with H2/H3 headings and inline numbered citations

Below the summary, the body lays out the full answer:

  • H2 / H3 headings break the answer into sections (e.g. "How to Claim It", "Eligibility Requirements").
  • Bold key terms for rates, schedule names, form numbers, and filing-status conditions you'll want to skim for.
  • Bulleted lists for eligibility checklists and requirements.

The small numbered chips — 1, 2, 3, 4 — embedded in the prose are inline citations. Each is clickable; it jumps to the matching source in the citations panel. The same source may be referenced multiple times in one answer (e.g. 2 appearing in five different places).

Response actions

Action row at the bottom of the response: copy, helpful, not helpful

Three buttons sit at the bottom of every response:

  • Copy message — copies the response to your clipboard as plain-text Markdown. Useful for pasting into a client email or memo.
  • Helpful / Not helpful — quick feedback that helps us tune TaxFigure's responses. Use it freely; both signals are valuable.

Citation categories

Citation categories under the response: Revenue Rulings, Case Law, Publications & Guidance

Just under the actions, TaxFigure groups its cited sources into categories:

  • Revenue Rulings & Procedures
  • Case Law
  • Publications & Guidance

Each row shows the category name and the count of sources from that category. Click Explore to expand and see those sources inline, or click View all N citations to open the full panel.

The citations panel

Full Citations & References panel with search, source filter, and per-citation jurisdiction badges

The citations panel opens as a modal listing every source TaxFigure used. For each citation you get:

  • Number — matches the inline chip in the response body.
  • Title — e.g. "Notice 2024-08 — 2024 Standard Mileage Rates".
  • Jurisdiction badgeFederal, the state name, or Local.
  • Description — a one-line summary of what the source is.
  • Verified date — when TaxFigure last confirmed the source was available and current.
  • View source — opens the original document in a new tab.

You can search citations by title or excerpt, and filter by source type (statutes, regulations, guidance, case law, etc.).

Follow-up questions

Suggested follow-up questions at the bottom of the response

At the very bottom of every response, TaxFigure suggests two or three follow-up questions related to your original question. Click one to ask it as the next message in the same conversation — entity context and prior history are preserved.

Follow-ups are a fast way to dig into a topic without typing — and a hint at related angles you might not have thought to ask.

A word on accuracy

The disclaimer below the chat input is real: "AI responses may contain errors. Always verify important information." TaxFigure cites its sources precisely so you can verify quickly — but the final judgment, especially on client filings, is yours.

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